Terms and Conditions

By placing an order on this website, you are agreeing to the following terms and conditions:
  1. ORDERS AND CANCELLATIONS
Order Acceptance Policy
All orders received are subject to acceptance by Beau Dechets, and any of its personnel, reserve the right, at our absolute discretion, to reject any order without giving reasons. In the event of rejection, we will refund or cancel any payments received in full, via the payment method used to place the order.
Timing of your order
We will ship all orders within 3-5 working days.
Cancellation policy
To cancel your order, please let us know not less than 24 hours after purchase and we'll be happy to provide a full refund.
  1. PRICES
All prices are stated inclusive of any applicable VAT, unless otherwise stated.  All applicable delivery charges are set out explicitly in your order.
  1. DELIVERY POLICY
Beau Dechets delivers to most addresses in the UK.
We deliver currently via Royal Mail. We will determine how to deliver your order, and any applicable delivery charges will be clearly communicated before you check out. We reserve the right, at our absolute discretion, to use a different delivery method without prior notification.
We will make every effort to communicate your delivery instructions to your delivery provider, however we cannot guarantee that delivery instructions will be followed. Timed deliveries are not available.
When choosing the safe place instruction 'Leave with concierge', it is your responsibility to first ensure that your concierge accepts food deliveries. In the event that a delivery is turned away due to the nature of your package, you will not be eligible for a refund or re-delivery. 
Beau Dechets cannot be held responsible if a delivery arrives late due to any circumstances impacting the availability of the courier and delivery services that we use or anything else outside of Beau Dechets control.
In the event of a non-delivery, please contact us via our Contact Us page. It is the customer's responsibility to contact us within 7 days of the scheduled delivery date in order to claim a refund. Failure to do so will result in the lapse of any rights to a refund.
Delivery will be complete when we deliver to the address which you specify when ordering.
We reserve the right, at our absolute discretion, to cancel your order if it becomes apparent to us that the postal or courier service in your area is unreliable. We value our customers and our ability to deliver, so where we can't, we won't risk disappointing you.
  1. RETURNS AND REFUNDS
Please review our returns policy on our Returns page.
  1. OFFERS AND PROMOTION CODES
At our discretion, from time to time, we may offer products at discounted prices. These offers are valid from the time that we introduce them to the end date of the offer and they cannot be used for purchases before the offer introduction date or after the offer end date.
In the event that a customer has made a purchase and the price of the purchased product subsequently falls or is discounted owing to a special offer, the price of the product at the time of purchase shall prevail. We are unable to offer special offer discounts for purchases that have already been made.
As our special offers are contingent on availability, we may change the terms of special offers and promotional codes, or withdraw them altogether, at any time, and without prior notice.
Any offer that includes a free gift is subject to availability. We reserve the right to change this gift without prior notice. Such gifts are not guaranteed to be delivered with your purchase, and cannot be redeemed for cash or store credit. In such case that a gift is not sent with an order, the request for a refund will not be valid.
We also reserve the right, at our absolute discretion, to offer different personalised special offers and promotions and it will therefore only be possible for the customer in receipt of the special offer to redeem the discount.
Except where otherwise stated, discounts and credits are available only once to any one person. Discounts and credits cannot be used in conjunction with any other offers.
Only one promotion code can be used per order. Discounts and voucher codes cannot be redeemed against delivery charges; percentage discount vouchers are applied only to the cost of meals unless otherwise stated.
Credit expires 12 months from the date that it is added to an account. We reserve the right, at our absolute discretion, to expire or revoke credit, or to temporarily remove the ability to redeem credit on our site
  1. CIRCUMSTANCES BEYOND OUR CONTROL
Adverse weather conditions
During adverse weather conditions (including but not limited to heavy snow, ice, flooding or high winds), our delivery partners may not be able to deliver orders on time. This is outside of our control and we cannot accept responsibility for the late delivery of the order.
Force Majeure
Beau Dechets shall not be liable for delay in performing or for failure to perform its obligations if the delay or failure results from any of the following: (i) Acts of God, (ii) outbreak of hostilities, riot, civil disturbance, acts of terrorism, (iii) the act of any government or authority (including refusal or revocation of any licence or consent), (iv) fire, explosion, flood, fog or adverse weather, (v) power failure, failure of telecommunications lines, failure or breakdown of plant, machinery or vehicles, (vi) default of suppliers, sub-contractors or delivery partners, (vii) theft, malicious damage, strike, lock-out or industrial action of any kind, and (viii) any cause or circumstance whatsoever beyond Beau Dechets reasonable control.
 
  1. OUR LIABILITY
Whilst we agree to use all reasonable endeavours to ensure that Beau Dechets is fully operational and error-free we cannot guarantee this and, therefore, accept no liability, except in cases of death or personal injury arising from our negligence, or fraud or fraudulent misrepresentation. Our liability in connection with your order with us shall not exceed the price paid to us for the order in question (defined as an individual delivery within a particular week).
 
Subject to the exclusion above we exclude all liability for any claims, losses, demands and damages, including without limitation, any costs, loss of profits, loss of contracts or business opportunity, loss of data and any other consequential, incidental, special or punitive damages, even if we have been advised of the possibility of such damages, arising directly or indirectly out of or in any way connected with your use or inability to access the Ding Dong Dim Sum offering, whether arising in contract, tort (including negligence), under statute or otherwise PROVIDED THAT nothing contained in these Terms and Conditions affects or will affect your or the recipient's statutory rights in relation to the quality, fitness or description of the products supplied. 
  1. CUSTOMER AND RECIPIENT PERSONAL INFORMATION
To ensure that we can communicate effectively with both customers and recipients, it is very important that you provide accurate personal information. Please remember that we value your privacy and will never lease, rent or sell your private information. For more information, please see our privacy policy.
During the checkout process, we ask for the following personal information:
Customer's email address
We use this information to provide a better customer experience by sending order confirmations, dispatch confirmations and delivery confirmations. We will also use the customer's email for marketing communications from time to time. Please ensure that email addresses are accurate. If there is an error with your email address or you do not receive an order confirmation with 2 hours please contact us immediately. Failure to do so will result in the lapse of any rights to a refund.
Customer's telephone number We use this information to contact customers in the event of problems with the order such as payment failures or delivery issues.
Recipient's full name and address We require this information in order to deliver the meals you have ordered. It is vital that the recipient's address is accurate. We will also use the recipient's name and address for marketing communications from time to time.
GENERAL
We reserve the right to supplement and amend the Terms and Conditions on which you are permitted access to the Beau Dechets website. We will publish any changes on the Beau Dechets website and it is your responsibility as a customer to review the Terms and Conditions on each occasion you access the Beau Dechets website. Changes will be effective five (5) hours after the posting of any such change and all subsequent dealings between you and us shall be on the new Terms and Conditions.
These Terms and Conditions shall be deemed to include all other notices, policies, disclaimers and other terms contained in the Beau Dechets website, provided that in the event of a conflict between any such other notices, policies, disclaimers and other terms, these Terms and Conditions shall prevail. If any of these Terms and Conditions is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
A person who is not a party to the agreement between you and us has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any of the Terms and Conditions but this does not affect any right or remedy which exists apart from that Act.
In respect of fraudulent misrepresentation, this agreement (including any documents and instruments referred to herein) supersedes all prior representations, arrangements, understandings, and agreements between you and us (whether written or oral) and sets forth the entire agreement and understanding between you and us relating to the subject matter hereof.
These Terms and Conditions shall be governed by and construed in accordance with English Law and the parties agree to submit to the exclusive jurisdiction of the English courts.
Thank you for your order, and we hope your Beau Dechets experience will be a pleasurable one.
  1. REGISTERED OFFICE AND TRADING ADDRESS
Beau Dechets, DUC London, 335 Tildesly Road, Putney, London, SW15 3BB

We are Nicky and Eddie Butcher, founders and owners of DUC London and Beau Déchets (BOW-du-SHAY).

Led by Eddie, our upholster and lead creative, DUC London makes uniquely gorgeous furniture through traditional and contemporary know-how. A natural part of the upholstery process is that when the fabric is cut there are small sections that are typically thrown away, which sadly means they end up in landfill. This inspired us to start making use of those 'off-cuts'.

French for ‘beautiful waste’, Beau Déchets is our solution to the problem of fabric waste, by giving stunning, quality fabrics a new lease of life as bespoke, handmade bags. It’s all about creating something beautiful and useful while reducing our impact on the planet. 

Each one is created from ends of rolls, off-cuts or sourced secondhand and vintage materials. Each bag is handmade by employing timeless craftsmanship techniques. The only new components we add are things like zips, straps and lining. 

Using fabric waste means all of our bags are either very limited editions or complete one offs. Visit our shop today to get yourself something that is truly very few of a kind. 

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